Yes, it is required. In order to purchase any of the services that we provide here in the QM Store, it is necessary for you to create an account. You could easily create your account in the Register section at the top right bar of the website.
To reset your password if you’ve forgotten it, follow these steps:
Please reach out to our Qmed Asia’s Store Team at email@example.com.
Response time is usually within 12 hours.
There are several payment methods that are available in order to perform transactions on our website. Below is a list of payment methods that are available:
Any request for refunds or rescheduling you would like to make for your order must be informed to us at least three (3) working days before the appointment date for purchases made via the payment provided. The requests will require up to five (5) working days to process the refund.
To raise a cancellation request or reschedule, please contact us at firstname.lastname@example.org with the proper email subject.
The following email subject is used for different purposes:
Important: Please note that Qmed Asia Store does not allow for any cancellations due to a change of mind. We seek your understanding for this.
Please note that you must be a registered user of Qmed Asia Store to view your purchase history.
We would like to suggest that customers make their booking about 1 week before the actual desired date of their choosing for the services they have selected and purchased.
The booking process is required for every user who has purchased the services from QM Store.
They may start to create the booking for their appointment by filling out the following fields:
A booking confirmation will be sent later through email to inform the user that their booking has been approved.
Locals are required to several important documents once they have bought their services, set up their booking and arrived at the clinics for the services. The necessary documents to bring are listed down below:
Foreigners are only required to bring their Passports upon arrival for their appointment.
An email will be sent to the email address that you have given and filled out during the booking process. That email given will consist of the listed things down below:
Make sure to check your inbox in your email address. The email might be transferred to your “Junk” or “Spam” folder in your inbox.
Try to properly check your inbox in your email address. Most commonly the email might be transferred to the “Junk” or “Spam” folder/section in your email address.
It is also suggested to make sure that you have entered the correct email address to avoid any misunderstandings.
If the issue still persists, please do not hesitate to contact us through email at email@example.com
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